FAQs

Do you take walk-ins?

 

We take walk-ins at our Tyler and Plano clinics, or you can schedule an appointment for an eVisit. 

To get started, visit us at either location Monday through Saturday from 8 A.M. to 5 P.M., no appointment necessary. Telemedicine visits are available by appointment only Monday through Saturday from 8 A.M. to 10 P.M.

 

How do I schedule an eVisit?

 

To schedule an appointment, click HERE to review the Clinic Visit Requirements, then HERE to Schedule an eVisit. Fill out the requested information to register and select your preferred time.

 

I already scheduled an eVisit and paid a deposit, but I cannot find the link. 

 

Click HERE to be connected to our Virtual Waiting Room.

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What does an office visit cost?​

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Click HERE to view our Clinic & eVisit Pricing.

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What payment types do you accept?

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Debit Cards, Credit Cards, Cash, HSA/FSA Cards, and Care Credit are all accepted.

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Do you accept insurance?

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No. Detailed receipts can be provided upon individual request for patients to submit to their insurance company for possible reimbursement.

PRIOR AUTHORIZATIONS ARE NOT PERFORMED BY OUR STAFF for prescription coverage.

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What weight management prescriptions do you offer?

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Prescriptions offered to patients are subject to our clinician’s professional medical opinion. Weight management options available vary based on state-specific regulations. Some weight management prescriptions on the market are available for prescription usage including Phentermine, Bontril, Tenuate, Didrex, Wegovy, Contrave, Qsymia, Wellbutrin, Topamax, GLP-1s and GIPs.

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Can phentermine be prescribed with an online appointment?

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Yes, it can be prescribed through an eVisit via VIDEOCHAT. You will need a digital weight scale, an automatic blood pressure cuff (wrist or arm), and a measuring tape for hip and waist measurements to be used during the video chat. Check the telemedicine requirements to verify your state permits such visits.

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Where can I request prescription refills?

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Click HERE to  visit the Patient Portal to submit prescription refill requests.

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Do my purchases expire?

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Yes!

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Per Federal Law, Schedule III and IV controlled substances cannot be filled more than 6 months after the date the prescription was issued.

Clinic purchases, such as injections or injection bundles, or aesthetic offers, expire 12 months after the date the purchase was made unless otherwise specified.

NO EXCEPTIONS.

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